CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
Yesterday I took a 2022 mazda to get it checked out. I worked with Juan. He was amazing. He took it out for a test drive. We went together and he did a thorough check of the vehicle. I would definitely recommend this place, and to take if you want to get a used car inspected prior to purchase. Jay Walker, 01/08/2025 |
I can’t be more happy for writing this review! I came in today because my car was having some kind of weird issue (at least to me) and as soon as I stepped in the auto care, the lady at the front desk was very welcoming and polite. I was recommended to reach Mr. Juan and he was there today. He was super nice and polite and he took the time to check on my car and explain to me everything about the issue. The process was super smooth and the price was very reasonable! I highly recommend this place, you won’t regret it! Alcira Torres, 01/07/2025 |
My check engine light came on and it was something wrong with the catalytic converter. The mechanic walked me through all the options with prices from least expensive to most expensive with worst-case scenarios. It was the first time a mechanic was upfront about possible causes, other things that could be done, and prices. This shop had it done within 2 hours and I didn't have to spend over 1k on a new catalytic converter. They didn't try to upsell me on anything. This is where I'm going from now on. Molly Metheny, 12/03/2024 |