REVIEWS
At Leo's Auto Care, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Leo's Auto Care to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Leo's Auto Care:
My check engine light came on and it was something wrong with the catalytic converter. The mechanic walked me through all the options with prices from least expensive to most expensive with worst-case scenarios. It was the first time a mechanic was upfront about possible causes, other things that could be done, and prices. This shop had it done within 2 hours and I didn't have to spend over 1k on a new catalytic converter. They didn't try to upsell me on anything. This is where I'm going from now on.
Molly Metheny
Do yourself a favor and hire Lee's. I helped my client find a vehicle nearbye and we needed to take it to a local mechanic. I called multiple mechanics and ended up speaking with Juan here and liked everything he said. My client took his car here and was completley satisfied and happy that I found Lee's.
Derek Suarez
They are very detail oriented, fix your car within reasonable time. Very expirenced
Patty Menacho
Great customer service and work. It’s nice having an auto shop you can trust.
Cliff Atkinson
My car had a stripped oil pan hole and bolt issue that other shops were quoting me for based on an entire oil pan replacement. Leo's shop was the only place that offered to rethread the hole to correct it (without replacing the entire pan) instead. This was a cheaper option that saved me hundreds. I also had some other maintenance work done that was affordable and I knew was needed eventually based on previous inspections.
Casey Stewart
I have been going to Leo's for a while now and they good work. I take my car to them because I trust them and value their honesty when it comes to fixing my car. I would recommend them if you need an honest opinion about your car.
Roxie Mcilwain
Exceptional
Lucinda Shepard
Amazing quick and attentive service !
Lissy Hernandez
The staff and service at Leo’s Auto Care are truly unrivaled. They are so professional, kind, and knowledgeable. I had the best experience getting an inspection done here and they were incredibly fast as well! Highly recommend their establishment for your auto needs.
Sterling Teal
I came here based on the reviews and they didn't lie. Both the gentlemen I worked with were kind and sweet and especially the younger fellow. I don't hope to have future car issues but if I do I will come back :)
Logan Beltran
My experience with Leo's Auto Care was a relief. The professional and compassionate nature of the workers was so helpful. The diagnosis of the problem was made. My brakes were repaired in a few moments. The customer service was excellent. I left feeling that my problem was solved. I know that I will return for car service.....no doubt!
Harrison Ervin
Best place I've found in the Charlotte area. Extremely efficient and helpful. Customer service was incredible. Explained everything I needed to know in detail - communicated well throughout entire process.
Turner Givens
The young man was very knowledgeable and professional. They were also fast and affordable. I will bring all my auto issues there in the future. Great people and great service
yasmine mustafa
(Translated by Google) Guaranteed quality (Original) Calidad garantizada
Armando Reyes
They were very professional and friendly. Work was done quickly and without the usual attempts to upsell on non-existent or marginal problems. Would highly recommend this shop. Quality work at a very reasonable price!!!!!!
Steven Zakely
Awesome people. Great work and fast. Was referred here from the owner of Cafe South.
Kevin Bond
Great and quick service
Al B
Leo's has a kind and professional staff. They're attentive to your needs and do outstanding work.
Silas Dobbins
Very good services.
Jean Lindor
Took our older Mazda for electrical issue that our other shop couldn't figure out.. He looks so young but this guy is a genius. He patiently explained the issue and fixed it at a fair price.
Sue Withee
Vary friendly staff
Brandon Martin
Electrical issue with my daughters car was fixed fast and at a reasonable price.
James Withee
Leo's was a great experience from start to finish. He immediately took my truck back to run a diagnostic on my check engine light and even checked my serpentine belt since I didn't have the time to do it myself. Friendly crew that takes pride in their craft. Really appreciate their hard work and will be back for any future maintenance.
Charlie Wilkinson
I stopped in their shop and spoke with Leo about my issues and he immediately took my car back and started working on it. I was from out of town and those the guys got me back on the road within a couple hours. Highly recommend!!!
Dale Allman
Excellent service from the time I walked in the door till I left. He did a great job on my brake job. I've been dealing with Leo's Auto Care for over 5 years. I will continue to send business his way.
Otis Stewart
I found Leo's when looking for somewhere close during a trip to Carowinds. I found them based on their high reviews and they are open until 3pm on a Saturday!!! They saved me :) I called and let them know about the weird noise my car was making. They had me in and out within an hour and half. I made it back to the park before lunch and am able to bring the car full of birthday party kids home. Thanks so much! You guys are awesome.
Corinn Muller
It's my second time here, and I'm new in town so it's hard to find a reliable place that'll get the work done and not take advantage, at Leo's they talk to you every step of the way and definitely makes me feel comfortable and at ease their work and customer service are the best take it from a single mom it's hard to trust repair shops but I will bring my car here every time.
Olivia Martinez
Service was fast - Leo was great and saved me $$$
Evan Gaskill
Great service overall
ED Fread
I went in as soon as they opened to get my front brake pads replaced. They completed the job in a timely manner, and I was extremely satisfied with their service. I'd feel comfortable going back to them for any maintenance and service needs.
Tester
Leo's Auto Care was such a great experience. I was assisted by Jaoquin upon arrival. I needed my brakes done and 2 tires and Joaquin was not only knowledgeable on what could be wrong but also friendly and welcoming! The entire shop was this way as well. Juan & Joaquin communicated thoroughly through the entire process with me and kept checking in. This is my new go to shop & it should be yours too! You won't regret it.
Cin Rodriguez
Always a great experience at Leo's! Professional and Reliable!
LIA CLARK
Awesome...fast, reliable, friendly staff..no running around with my auto diagnostic, same day fix...will come back, definitely recommend...
Vanessa Jimenez
Excellent service
Milah ItsTime
We love the team at Leo's Auto Care! I was initially drawn to Leo's because of their amazing google reviews and felt confident that they would take great care of my car. Since I began working with them a year ago, I've had a number of times that I've brought my car in for repairs and maintenance. Joaquin and Leo always answer my questions thoroughly and keep me in the loop on the status of my car. They truly treat every customer as if they're part of the family and are good, honest, hardworking people. I feel honored to be a part of the Leo's family and recommend this place to everyone I know. If you're looking for a reliable garage in the Charlotte area, I would highly recommend giving this place a chance. They are the best in the business!
Elizabeth Norris
5 GLOWING STARS! Best auto care in Charlotte. Hands down. If you're looking for a reliable place, go here. Not only is Leo's honest, they really know their stuff. Guys, I will never take my car anywhere else. Over the past year or so, Juan and his team have taken exceptional care of me and my fiancé. I have never felt like I was being lied to, upsold to, or deceived in any way. And being a woman who usually gets taken advantage of at auto shops, honesty is most important to me. My most recent experience here absolutely blew me away! My car had several complicated oil leaks and Juan went over every single thing about it in detail with me- telling me the pros and cons of whether to get it fixed. In the end we decided it best to let the car go- and he could have easily swayed me the other way to make money- but he didn't! He left it up to the customer which is how it should be. Just OUTSTANDING service and very kind people. I will happily give them my business for the rest of my time in Charlotte. I finally found my auto care place!!
Sarah Twilling
Leo's was fast and did a good job on my brakes and rotors, a little pricey but great service/great work.
Veronica Brown
Fast, friendly, and knowledgeable service at a great price!
Shom Tiwari
Excellent Team and ownership. Very Honest and Money Savers!!! Had my vehicle inspected and all feedback was complete honestly provided!!!
Parminder Singh Bola
They saved me over $170 dollars to change my plugs and change the oil. Other places wanted to charge $391, $450, and $498 just to do those two things. One place tried to tell me the plugs my car use were $45, not knowing I had already priced them, and they ranged between 9 and 25 dollars. What they didn't know in the air force I was an airplane hydraulic specialist. I also worked on cars, was a car inspector in order for you to get your tags. Leo not only charged less but was under the 3 hour window they told me it would take to do the work. I will be going to them from now on with the maintenance my disabilities won't allow me to do.
Gomab Kitchen
The service was incredible. Very professional and friendly. I love the personal care they make you feel in their shop. I highly recommend Leo's Auto Care
Carl Heard
(Translated by Google) Good service...excellent (Original) Buen servicio...excelente
Ariana
Great service and very friendly techs.
J Money
EXCELLENT!!!
Janet Nunn
This is a great crew. Professional, great customer service, and fair prices..if you need it done right take your car here.
John Taylor
Professional service. Job well done on my Infiniti QX60
Mingo Shaver
I don't take our vehicles to anybody but them! Amazing service, certified mechanics, and on top of that, they have become like family. Great company all around.
Bernard Wallace
Leo and the staff were VERY helpful and informative. I was referred by a family member and they did not disappoint. Very nice and reasonably priced. Also knowledgeable! I will recommend them to anyone! Thanks guys.
Chakira Woodard
Best customer experience !
juan hernandez
They were very friendly and efficient. I will definitely be using them for any future car repair needs.
Tiesha Bridges
Great team there!
mkb49cb8
Went to Leo's to get my brakes looked at. Having just got new brakes recently from another mechanic, I knew something was wrong. Come to find out I needed two brake lines and my vehicle was deemed unsafe to drive until fixed. So I had to leave it there longer than expected since I went during my lunch break. Well first and foremost they gave me a ride back to work for free which was really generous. Then proceeded to repair my truck in a timely manner and update me throughout the day until it was fixed. They went above and beyond and this kind of work shouldn't go unnoticed. The price was really cheap and the service was really professionally well done. I'm extremely satisfied and positively recommend.
Jason Brackett
Joaquin the owner did a great job. Amazing costumer service from the entire staff! Will definitely be coming back again.
Valeria Santiago
They took care of me in a hurry. Awesome service and honest opinions!
Kadin Tooley
(Translated by Google) The best. (Original) Los mejores.
Paulina Ascencion
Definitely recommend. My brakes went bad on my Jeep and I dropped it off on a Saturday morning with no notice. He recognized and fixed the issue quick and it was ready in about 3 hours. I was late to pick it up because of traffic and he waited for me. I can tell they genuinely care here. The price wasn't bad at all!
Rober4321
Very professional and clean shop. extremely knowledgeable technicians. I would definitely recommend!
Ryan C
Excellent services, 100% recommend.
Maynor López
Leo and staff were great, I pulled up 10 minutes before closing and they took me with no problem. I will be a customer for life!!!!!
Allison Nichols
(Translated by Google) Good service (Original) Buen servicio
Daniel Roguez
I've come here for 2 years and I love bringing my cars here for repair. Each time I come they give me honesty and fair prices. Today I brought my Jeep Compass in today and needed over 1000$ worth of work done on it and the money was worth the service. When I picked up my car I immediately could tell my car was different and it drove so much better and I'm glad to say I would recommend every one I meet to come get your car worked on here. These are honest men that do great jobs and it's so hard to find a mechanic shop like that in Charlotte so if your reading this definitely come here!!!
Demetrius Mccleave
Was on a trip from FL to OH and heard some very concerning noises coming from my car with no way to diagnose on my own. They inspected my vehicle and recommended that I get new brakes. I told them I have a local mechanic in OH that I prefer to work with. They assured me that I was more than safe to get home and have the repair made there. They gave me peace of mind when they could have taken advantage of me and said they needed to be replaced on the spot. They also helped tuck a few wires as a courtesy that were exposed and hanging from my car from a bad trailer hitch installation. All around great experience. Juan was very helpful and honest and I would highly recommend Leo's!
Jeff
This place is great. Great service. They have integrity so they aren't going to try to extort you like some auto places. Highly recommend.
Spriggy438
Excelente servicio y muy profesionales. El trato al cliente es excepcional recomendado 100%. Me atendió Joaquin un hombre muy profesional, educado y amable. Te hace sentir en familia. Me explico todo el procedimiento que le realizaría a mi auto. Quede encantada. Todos los empleados muy amables y sobre todo profesionales. Te hablan con la verdad y se puede observar que cuando trabajan con un auto saben lo que están haciendo.
Cyd Marie Alvarez
Highly recommend. Thorough, honest, and great service
Brenda Daniels
Great experience! Joaquin, the owner, squeezed me in for a quick oil change. Work was done well and timely. While waiting, Joaquin talked with me and we learned more about each other's background. He's a great guy. Disciplined, personable, hard working, a family man. I just moved to Charlotte and he has my business! - Cash P.
Cash Payne
Good service.
Shina Lahan
The absolute BEST in town. Fast service and Great Customer service. Highly recommend.
CiCi L
Mi experiencia en leo's auto care fue excelente, gente amable y profecional, y lo mejor de todo precio justo, yo personalmente recomiendo este taller no solo a mi familia sino a toda la comunidad de charlotte en general, cuando valla pregunte por JOAQUIN (el hombre sabe de eso)!!
Alex Martinez
(Translated by Google) Great service (Original) Buen servicio
Daniel Roguez
Just got back from Leo's. It's great to have a friendly mechanic in my neighborhood. The guys there are professional, timely, and honest. They took the time to explain the work they were doing on my car and spotted a problem I hadn't noticed. Will definitely go back.
Miles Gilbert
We're visiting for our mother and mother-in-law's funeral services, and they were very helpful and understanding. They did all they could to help us with our problem. You don't find this excellence of care very often anymore
Belinda Geddis
Was literally in and out. I sat for a good 1hr. Afterwards they were very respectful and honest. No misunderstandings or anything. I know where to go if my car ever needs the repair/service!!! They are really Awesome!!! Leo thanks ?? for your service! Stay blessed!!!
LeBrey Lowery
Just started coming here for car maintenance a couple months ago and love it. Staff and owner are top notch and the speed at which everything is done it top notch
Jarrod Brown
Took my vehicle to Leo's for repairs. What needed to be fixed was explained and shown to me prior to the work being done. The guys there were wonderful, I asked if someone from the team could drop me off and pick me up from work as I only work about 1/2 mile down the road while my car was being worked on and they accommodated me.
Kimeko Foulks
Excellent service and extremely honest, respectful and professional owner and staff.
Melvin Rodriguez
I have been coming here for a couple years now. These guys work HARD and they care. I drive over 30 miles just to get my car serviced here because their customer service is phenomenal. I have tried to branch out and try other shops but there is no comparison.
Alexandria Boley
Leo's auto care fixed us up before my long trip to Vegas
Nate H
Excellent service very polite and understanding
Brianna Banks
Very reliable, great communication. They are very friendly and would go beyond the main issue with your car and would advise you on needed fixes. I recommend Leo's auto
Naphtali Lukong
The only place you would need to take your car.
Moeplaylist20323
They did a catalystic converter and O2 sensor for my 2006 Honda. No check engine has came on and I've taken her out of town and back.. And this was back in March. Here we are in May and everything seems to be holding steady.. the wheel alignment has been great.. everything is amazing over there. Family oriented.. I have nothing bad to say about them.. nothing..
Whitney McKinney
Great customer service and very quick service!
Sue T
I TOOK MY CAR TO 3 DIFFERENT SHOPS AND NO RESULT. I WAS REFERED TO LEOS AUTO CARE BY A FAMILY MEMBER, THESE GUYS ARE REALLY GOOD THEY FOUND MY PROBLEM AND HAD MY CAR FIXED THE NEXT DAY... I WILL BE BACK!
WILLIAMS, JAMES
They were great and very polite and recommend coming here if you need anything done
Tyler Spicer
Love love love these guys... they take good care of you and don't screw you
Linda Aucoin
Did a wonderful job with my car!!
Donald Berrell
One of the rare gems Charlotte has to offer in the automotive repair industry. These guys are not only plenty capable of servicing most cars, they also allow you to provide your own parts (something those 'other' guys won't do because they depend on the profit margin from marking up parts prices). So glad I found these guys!!!
Lee
Leo's auto care set a high standard when it comes to the quality of work. They properly check to make sure your car is free of error, paying great attention to detail. In all aspects of auto care/repair Leo is not satisfied unless he's achieving the highest customer satisfaction.
Tyiesha
Replaced my rotors and brake pads today. Got a good deal. Leo was very welcoming and informative. Great job Leo and team. Definitely visit in future for all service. He showed me the pads that will be installed. Awesome
Suresh Andrews
Excellent customer service. I take my car here for any work I need for my vehicle.
Alvaro Jaimes
Very dependable and top notch shop and service, highly recommended.
Timmy Mcneil
Went there early in the morning and they change my rear pads and Rotors. They did a great job definitely will be back.. thank you
Jessica Ramirez
Make sure you call for an appointment. Very quick service. Only took 30 minutes to do my alignment.
Colby Brooks
(Translated by Google) Very professional and above all they speak Spanish. Highly recommended to my friends and family. (Original) Muy profesionales y sobre todo hablan español. Muy recomendado a mis amigos y familiares.
Daysi Ascención
Excellent
Elmer Chavarria
Take my cars here multiple time for different job was done and treated professional and done at great time very good shop to get your auto maintenance for anything that is going wrong with your vehicle
Julio Zoler
Leo's Auto care was able to properly diagnose and repair my car while other shops could not. They have friendly staff and reasonable prices. I highly recommend them. Thank you for your help!!
Elvis Hernandez
Had some work done on my daughters car since she was relocating to California and I wanted to make sure she and the car made it there safely. No issues or problems thanks to Leo's Auto Care. Will definitely use them again in the near future.
Elsie Sanchez-White
(Translated by Google) Excellent (Original) Excelente
James Perez
He was very courteous and quoted me an amount which was 75% less than my dealership, I almost not drove my jeep because I could not afford to get my brakes done. But The owner gave me a more than reasonable price and I got my brakes fixed. The families was clean. Leo's car care was effecient and very through. I was more than satisfied with the top notch brake job. I would recommend Leo's Auto care for any automobile job to anyone. Especially with the limited knowledge I have of car repairs he explained the job and did an excellent job repairing my brakes.
Nikki Plz
The staff were very friendly and helpful! Normally I'm nervous when I take my car to a garage in fear of an enormous bill, but at Leo's they didn't try to take advantage of me the price was fair and the service was fast.
Orrin Gain
Leo's Auto Care 100% recomendado!!
Oralia Vilela
Quality customer and mechanical service. Very fair with the prices. Knowledgeable mechanics onsite
Ed Herron
Leo and Juan are some of the most generous and genuine people you'll ever meet. If you want a guaranteed good service you HAVE to come here!!
Gary Damiano
A shop run with quality and integrity at the forefront. Leo's is incredibly quick, efficient, and they really care about the customer. Joaquin and the crew will take care of you better than any shop in town. If you live in Charlotte trust your vehicle to Leo's.
James Paradis
This establishment is amazing. I just moved here and noticed my Brakes were making a horrible sound. I went to another auto shop and the price they gave me was tooooo expensive. I called this location and the manger Joaquin was soooo friendly! Mind you they close at 3 pm on Saturday and he stayed opened for me past 3 pm to fix my brakes. He didn?t complain and he even joked with me. His customer service is unmatched and prices are VERY reasonable. He works with you, is patient, and very kind. I will now come here to this exact location for all of my auto care because he takes care of people. Come to this location for all your car needs. This location was heaven sent.
T Tee
Good service and friendly staff, I'm really excited after a bad experience in other mecanic shop, thank you
Mohammed Ouazni
Leo was great! He made sure he explained what was needed for my car, took me into the garage to show me what had been done incorrectly by the previous mechanic and assured me that he would get the job done and I'd be safe. Before leaving his establishment, I told him he has gained a brand new customer!!
Catina B
I have taken my fleet vehicle into Leo's multiple times now. These guys are quick, knowledgeable, and professional. They are understanding that I need my vehicle for work and always get the job done right.
Adam C
My engine light came on and I stop by this Shop. They looked at my truck and got my on my way fast. I'm very happy with the services, clean shop I'm a customer for life .. Thanks Leo's auto care.
Xavier P
Very good service friendly clean professional recommended if you need any service done.
Cory Stanley
Excellent service.
Ricco Myrie
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